Manage and support caregivers remotely, promoting the success of care centers and conducting quality assurance. You will be responsible for the operation of 7-10 back up childcare sites and held accountable for metrics that contribute to site success. This role involves caregiver management, customer success, compliance, and operational oversight.
The Strategy & Operations Lead or Manager will oversee, coordinate, and manage strategic operational initiatives to ensure efficient and effective implementation across the organization. This role requires strong leadership, excellent organizational skills, and the ability to work collaboratively across departments to meet business objectives, improve operational efficiencies, and deliver measurable outcomes.